Subscription terms

Version: November 14, 2026

The product and selected plan

Cloutrix provides bandwidth and traffic monitoring features. Your order identifies a limit of 30, 50 or 100 monitored Linux hosts. A host can be a cluster node or baremetal server. Features and measurement requirements are described on the product pages and datasheet.

Monthly recurring payment

Prices are expressed in Brazilian reais (BRL). The selected monthly amount is R$49.99, R$79.99 or R$99.99. By confirming the order and processor checkout, you authorize the monthly recurring card subscription until canceled. The seller identity and order details are displayed before payment.

Order, payment and activation

An order record is not a payment confirmation. Payment status is verified with the processor. After confirmation, the team guides activation and collector installation; the customer portal shows the contracting status. There is no automatic deployment promise in this version.

Measurement requirements

Collection depends on compatible Linux hosts, connectivity and selected interfaces. Internal/external classification requires an active eBPF/TC observer and configured IP blocks. It is not retroactive. Missing measurements appear as gaps; the operational indicators do not replace the measurement terms of a separate network-provider contract.

Cancellation and assistance

Use the customer portal or contact form for cancellation, billing or activation requests. Linked subscriptions can be submitted for cancellation to Pagar.me, with the returned status shown in the portal. Refund requests and applicable rights are reviewed according to the facts and applicable rules; this page does not restrict mandatory rights.

Account responsibilities

Provide accurate company and contact information, protect your password and install collectors only on infrastructure you are authorized to monitor. Contact the team when your host limit or deployment needs change.