Privacy and personal data

Version: November 14, 2026

What we collect

When you register, we collect your company name, country, business registration, billing address, technical contact, contact emails, telephone and access credentials. Orders contain the selected plan, amount, dates and payment references. Contact forms store the information you submit.

How information is used

We use these records to maintain your account, process orders and subscriptions, arrange activation, provide support and respond to data requests. Your password is stored as a cryptographic hash, not as readable text.

Payments and hosting

Checkout is hosted by Pagar.me. Card numbers and CVV are entered there, not in the Cloutrix registration form. Company and billing information required for payment is sent to the processor. This website and its registration database are hosted through the Sites platform and its infrastructure providers.

Cookies and retention

The customer portal uses an essential session cookie. No advertising or audience analytics tools are configured in this version. Records remain while needed for account operation, contracting, support and applicable retention obligations.

Requests about your data

Use the contact form and choose Privacy and personal data to request information, correction or deletion. We may need to verify your identity before responding. Deletion of records may be limited by necessary contractual or legal retention.